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Dealership Reviews
for Keystone Ford in Chambersburg, PA

How Are We Doing?

You can always expect world-class service and selection at Keystone Ford. In fact, it’s our personal approach that continues to bring our customers back time and time again. Just what is it about Keystone Ford that sets it apart from the competition? There is no one more qualified to answer that question than our customers. Here you will find reviews from Keystone Ford customers, many of who have been shopping with us for many years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.

  • Corey Green
    Clint, the sales manager and Bill, our sales person were great. Made process very easy. No waiting and sitting around.
    Google
  • Donald Cutchall
    The Sales agent, Frank Blood, was very knowledgeable about the Ford Escape we bought. He was quick to respond to our questions. He had a very friendly and honest demeanor.
    Google
  • Dan Maus
    Amazing service.I came in on Christmas Eve and received the most amazing service with a smile and jolly staff! Thanks for the quick turnaround!
    Google
  • Dawn Wintermoyer
    Great experience. The only thing that I wish was better is that when you have an appointment for something specific to happen...say 5PM...don't mess around and then come talk to me at 5:40PM. You made the appointment time...stick to it. Your customers have better things to do. Not professional. Something that should have taken MAYBE 30 minutes...ended up taking hours. It was our 3rd trip in....everything was already agreed upon. Papers were supposed to be ready. Otherwise, we love our new vehicle and General Manager Clint was very pleasant to work with. Thank you.
    Google
  • Misty Oz
    What an amazing experience. Very professional, knowledgeable soft spoken people. Dan, Shana and Tucker you are the definition of what a car dealership should be. Your service exceeded my expectations. I can’t wait to trade in our van for another vehicle from Keystone Ford. And for the service department, thank you Michelle Bakner for your patience, fast response and wonderful attitude. You made something as simple as oil change and car check up an enjoyable experience. I can not recommend this Keystone Ford enough. If you’re looking for a new vehicle, this is the place to go!
    Google
  • Amy Golliver
    We had a great experience buying a used car. I started with an email checking if the car was available and asking a few questions. I received very prompt and informative replies. I let them know we were coming from out of state. They were very welcoming, not overbearing when we arrived. We took a test drive and had a couple more questions that were thoroughly investigated and answered all while having enjoyable conversations with the sales rep and general manager. We easily came to a deal we were all happy with and our paperwork was promptly processed and they had us out the door in a great car with a full tank of gas. I have no hesitation recommending this dealership or coming back ourselves.
    Google
  • David Risser
    This was a great purchase experience. All the staff are friendly and courteous. They have followed up with everything they said they would. I will not hesitate to recommend them.
    Google
  • Jeremy Crawford
    Keystones service department is 2nd to none. They always go above and beyond their call of duty to ensure my satisfaction, even though they don’t HAVE to. Michelle is an amazing communicator, super friendly and will always go to bat for the customers. Sharon is outstanding, congenial and always makes sure you are on schedule. Gary my tech is super knowledgeable and treats my vehicle as if it were his own. Between these 3 fine people there is no better team to trust your vehicle with.
    Google
  • Steve Schmeck
    Would recommend. No haggling. Sales staff wasnt pushy. Did what they could do to get me in the vehicle I wanted. Made is simple and stress free!
    Google
  • Fred Swartley
    Keystone Ford is an excellent car dealership. The salespeople are very friendly, patient, and helpful. They are not pushy or rude. I enjoyed my entire experience of purchasing a car with Keystone Ford.
    Google
  • David Wenerd
    My agent, Mr. Frank Blood, understands my needs for a 3-year lease. Brad, who finalized my lease, is a consummate professional. We relate to each other and he is super-organized.
    Google
  • Brian Ward
    Always a pleasure working with the staff at Keystone Ford. Just purchased my fourth vehicle from them. It is worth the hour drive I make to deal with Keystone Ford! Thanks Sam, Shana, Russ, Michael and the whole team!
    Google
  • Stephen Bryan
    Just purchased our third new vehicle in 6 years and very happy with the dealership staff. The 2019 F150 XLT we just bought is great. We weren't even thinking about buying any vehicle when we received a Black Friday flyer in the mail. The offer said they'd pay off a trade in if we bought new. We checked our payoff on our 2016 Ford Flex and if was higher than Kelly Blue Book. We drove up to Keystone found agreat deal on a 2019 and they were willing to pay off our note in full on the Flex. Great staff from salesperson, GM and Clayton! Thank you all
    Google
  • Butch S
    I only dealt with people in parts dept. All three was very easy to deal with. Polite and knowledgeable with what i was looking for 👍👍
    Google
  • Joseph Betts
    I took my 2014 Ford Fusion in for an oil change. Been noticing my battery was weak sounding during starting. I asked them to check my battery. They checked my battery and informed me it was fine and only needed charged. I was planning on taking a long drive and that should charged the battery. They could of just replaced the battery but the Technician was honest. I really appreciate that. Having a service center that is honest and does good work is rare.
    Google
  • Robert Barrieault
    I was really surprised with the staff and way I was treated. Some places you can spend the entire day waiting. You know tire you out so that they can make more money. Not here. I walked in, the price I saw on the internet for the vehicle was what they started at. They found me extra rebates to bring the price even further down, and then blew me away with the trade in offer. I was one happy camper. Didn't even have to use a stern face on them. And I love my stern face. I would highly recommend this dealership when shopping for a new Ford.
    Google
  • Timothy Morrison
    Keystone Ford was a pleasure doing business with! Was in a jam trying to find a new truck before year end and Tucker, Nick and crew were able to find and deliver at a great price!! Will definitely use them again!
    Google
  • fnu lnu
    This place is amazing. I will never go back to Hagerstown Ford again. So glad I stopped in. Car purchase was fast and easy. Very nice, knowable and most of all honest people. No salesman games here.
    Google
  • Keith Magill
    Great dealership to deal with! Everyone we dealt with was extremely helpful and more than willing to work with us to make sure our experience with them was top notch! Scott in commercial sales did a great job making sure all our concerns were addressed and made our purchase seem effortless. Well worth giving them a call for any of your vehicle needs!
    Google
  • Billy Karnes
    The parts and service staff were excellent, especially Kevin. Very professional and responsive. Ensured I was completely satisfied. Pricing was very competitive. Highly recommend.
    Google
  • bill hose
    Just purchased my 3rd vehicle from Keystone and each experience has been GREAT! Have gotten super deals each time and have met employees from the top manager down to service personnel and each one has been polite and professional. Highly recommend this dealership to anyone!
    Google